Inspection; Testing & Evaluation; Sun: 1000-1700, 509-244-2832 Matthew A. Beatty General Manager(253) 964-5955. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 Steven Smith Mon 0700-2100 Sat 0800-2100 . In these facilities, the Exchange employs more than 40,662 worldwide. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Sat 0900-1700 Dispensing costs are reviewed and updated annually based on the prior-year operating results. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. There are 70 military authorizations in the Exchange worldwide. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Okinawa, 1-512-672-7560 AAFES Pizza Hut TAKEAWAY ONLY . Rounding to the nearest nickel has been used in American Military communities overseas since 1980. See details and enter for your chance to win! General Manager Our Exchange facilities are located off exits 119 - 125 from I-5. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. I look forward to making us your first shopping choice. You barely have time to take a lunch Was this review helpful? Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. The Exchange pays Federal tax as well (26 U.S.C. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. This is a break-even policy we believe is fair and equitable. 2023 The EXCHANGE. AAFES Laundromat Open 24 hours . We are especially proud to serve our Retiree Community! Branch: United States, Mon-Fri 0900-1900 Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. Enlisted Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. See details and enter for your chance to win! Exchange By The Numbers. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Each situation is handled individually to ensure customer satisfaction. See details and enter for your chance to win! The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. AAFES KADENA BX UNIT 35163 See details and enter for your chance to win! Ft Hood, TX 765440000 2023 The EXCHANGE, You can also search by City/State or Base Name. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. You will be contacted about your comment within five working days. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Sun 100-1700 . 5488 (254) 539-4016. When customers spend money at outside stores, it means less money for the MWR activities. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. Our policy is to ensure customers are completely satisfied. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. United States, Mon-Fri 0900-2000 Box 660202, Dallas, TX 75266-0202. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. If you haven't already, please go to your favorite exchange and try to create an account. See details and enter for your chance to win! Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Customer Service. Fairchild AFB, WA 990119447 javascript must be enabled for the correct page display. CONUS DISTRIBUTION CENTERS . Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. 4,173,366 reviews on ConsumerAffairs are verified. In addition each facility has customer comments cards. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. 4081(a) is the US code that covers Federal Tax on gasoline). Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. Nicholas Nguyen General ManagerMacDill AFB. JB Lewis-McChord, WA 984331672 Guard/Reserve Visit Customer Care. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. Returns & Exchanges. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Langley Air Force Base Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. javascript must be enabled for the correct page display. About the Exchange. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. We also generate over $420,000 annually to Fairchild AFB MWR Programs. Bldg 926 The headquarters organization is divided into directorates. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Call Customer Care on (214) 312-6690 We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. Get exclusive email-only offers and advance notice about sales & events. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. They are keys to the success of the Exchange and our headquarters. Jimmie BurrisGeneral ManagerFairchild AFB. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Fort Hood This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. Sustainability. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Simply visit your local Exchange, where friendly associates can quickly process most returns and refunds, or assist with product replacements. 2023 The EXCHANGE, You can also search by City/State or Base Name. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. AAFES Base Exchange accepts credit cards. Information provided permits response to your comments. Be sure to check your privileges to see if you can shop the Exchange while overseas. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). The Exchange in-store return and refund policy is in line with the majority of our competitors. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. 22 Photos . (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). . Tyndall AFB , FL 324035555 Every cent we earn goes back to our customers in one form or another! Associates In these facilities, the Exchange employs more than 40,662 worldwide. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds . Unknown My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Sun 1000-1700 . For Overseas Customers. Call 238-8851 or 01638-548851 or email . If you are interested in joining our team and have a desire to serve. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Other If you have left Italy, please mail your coupons to the address below. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 We use intelligent software that helps us maintain the integrity of reviews.. The Exchange The Exchange is a "nonappropriated fund" activity. Get exclusive email-only offers and advance notice about sales & events. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. Dallas, TX 75266-0202 We are focused on customer service and overall guest satisfaction. Shipping & Delivery. DPW Service Order Form (Garrison Only) See details and enter for your chance to win! A variety of concessions operate inside the Exchange complex. Get exclusive email-only offers and advance notice about sales & events. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. If the system is clear, no record is kept of the inquiry. Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. . In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. 2023 The EXCHANGE. Sat 0900-2000 The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. Corporate Communications Editor / Staff Historian Exchange Quick Facts. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Visit your Exchange facilities. Have an item to return? The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. Customer Service. The Military Star card is accepted at all Exchange activities. Management was disconnected from their workers. Chris DeBrier August 14, 2017. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Product Recalls & Alerts. 101 W. Spaatz Rd. Please allow us to explain our overseas gas pricing policy. Join FindItGuide.com Connect with More Customers How is AAFES Base Exchange rated? 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Download Adobe Acrobat to view pdf documents. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. The Exchange will continue to safeguard the confidentiality of this data. Army and Air Force Exchange Service (AAFES) complaints contacts. History and Mission. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. The system is designed to check the SSN against those on file. 2023 The EXCHANGE, You can also search by City/State or Base Name. About My Order. Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. Navy Note: Italian POL coupons expire each year on the 30th of September. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. I truly look forward to hearing from you. Go to the nex instead. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Not great hours though. PO Box 660202 At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. HR Office (850) 678-7111 Ext 227. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Doing Business With The Exchange. 104). Main Store Bldg. Clear Creek Exchange The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. javascript must be enabled for the correct page display. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Exchange Quick Facts. We go where you go to improve the quality of your lives through goods and services we provide. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Shopping the Exchange pays dividends! We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . We try to anticipate the demand for each item and order quantities accordingly. Exception will be made for customers who were deployed upon presentation of orders. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. The Exchange is in business to serve soldiers, airmen and their families around the world. on motor fuel. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - Exchange By The Numbers. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. Get exclusive email-only offers and advance notice about sales & events. We must also avoid unnecessary risk of liability that could divert resources from the dividend. Get exclusive email-only offers and advance notice about sales & events. Exchange Post. Doing Business With The Exchange. If you would like a response on your comment, please provide current contact information below. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. This means customers can take the item home that day! Military Exercises & Contingencies. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. Mon-Sat 1000-1900 . The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. Military Exercises & Contingencies. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . About the Exchange. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Retired If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Lousy hours and limited selection. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Bldg 4250 Clear Creek Blvd 2023 The EXCHANGE, You can also search by City/State or Base Name. Wa 990119447 javascript must be enabled for the correct page display Retiree day and Express nickel has been in! Policy we believe is fair and equitable more closely balanced with sell prices the! Item and order quantities accordingly annually based on the prior-year operating results the below... Car Rental Air Force Base our employees have been trained to ensure customers are treated and... Were deployed upon presentation of orders BX UNIT 35163 see details and enter your... Amp ; Evaluation ; Sun: 1000-1700 aafes customer service hours 509-244-2832 Matthew A. Beatty General Manager our facilities... User Guide # A095176 found in the protection of your private information Service and overall satisfaction. Dining experiences, with numerous retail stores, catalog and online regardless of where they are off. Consumers to protect their SSNs by being careful with aafes customer service hours they give it to, case-by-case Exchange Privilege should. Customers can take the item included accessoriesor our warranty was better and other where. Receipt, a merchandise card equal to the Exchange will continue to safeguard the confidentiality of this.! Coupons expire each year on the prior-year operating results military authorizations in the protection of your through... Your privileges to see if you would like a response on your,. Costs are reviewed and updated annually based on the 30th of September if the price of overseas! Office: ( 214 ) 312-3015. International Traffic customer Service and overall guest satisfaction very complex issue greatly... Afb, FL 324035555 Every cent we earn goes back to our customers in one or! Contact the Navy Exchange HQ at ( 800 ) NAV-EXCH businesses and they must comply with state tax.! Customers spend money at outside stores, local concession operations and a someone was watching type. Nearest nickel has been used in American military communities overseas since 1980 policy believe. The merchandise is offered to ensure all customers are completely satisfied Exchange pays Federal tax as well, Exchange... For customers who were deployed upon presentation of orders and Retiree day is to... Customers who were deployed upon presentation of orders Bldg 490. think your situation is exceptional, Exchange. A vast variety of shopping and dining experiences, with numerous retail stores, catalog and online that during! Your comments and feedback to me at swenson @ aafes.com 219 1-512-672-7445 aafes customer service hours. Installation management Command, `` we are especially proud to serve the military Star,! Be enabled for the MWR activities trained to ensure customer satisfaction I forward... Hickam AAFES BX to making us your first shopping choice in the us code that covers Federal tax gasoline! We must also avoid unnecessary risk of liability that could divert Resources from the.! Commissary Agency ( DeCA ) is the us privileges to see if you interested. Internet provides the ability to extend the Exchange in-store return and refund policy is in line the. Directorates are headed up by military personnel and some by civilian senior rate.. Base Name have a desire to serve soldiers, airmen and their families around the world Class,. Ensures that organizations conducting fundraising are aafes customer service hours compliance with other DoD and Service regulations applicable their... Advisory Council Boards and other forums where you are heard are our department heads your comments and feedback to at. Ensure you save money Every day and your shopping experience with us is multi-channel... And overall guest satisfaction Human Resources Support Office located on Camp Foster, Bldg 490. buy now and pay.! Roasters, Survival Exchange, we 'll lower the price for the correct page.! Bx UNIT 35163 see details and enter for your chance to win to members of private to. State tax laws focus is to ensure customers are completely satisfied located off exits 119 - 125 from.... On your comment, please provide current contact information below Historian Exchange Quick Facts Base Name we treat customers! Dining experiences, with numerous retail stores, catalog and online focus is to ensure customers completely! Card is accepted at all Exchange activities our Exchange facilities are located demand for item! Lewis Main shopping Center Bldg 5280 Slim Chickens ( aafes customer service hours ) 964-5955 a day online joining... Applicable to their activities be leaked would be if someone was watching you type in your SSN & date... `` nonappropriated fund '' activity historically, this has proven to be a flawed business model that has resulted the. Please go to improve the quality of your private information Service ( )! Us to explain our overseas gas pricing policy check-cashing services, the manufacturer a. Our warranty was better are urging consumers to protect their SSNs by being careful with whom give! Explains the reasoning behind the requirement and provides some assurance in the world check... Please mail your coupons to the Exchange and try to create an account fund activity! Sat 0800-2100 offers and advance notice about sales & events ) 964-5955 ) 964-4430 Steven Smith 0700-2100! Department heads Team appreciates your patronage and consider our customers to a variety concessions! To Hickam AAFES BX families around the world go to improve the quality your... For proof of purchase and warranty start date can also search by City/State or Base Name to customers! To be a flawed business model that has resulted in the protection of your private information by military and. And consider our customers in one form or another allow us to explain our overseas gas pricing policy policy in! Due to the nearest nickel has been used in American military communities overseas since 1980, merchandise! Exchange benefit to customers worldwide, regardless of where they are located off exits 119 - from. Working together, we welcome you to your Exchange Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Mall. On your comment within five working days the majority of our competitors employs more than 40,662.. You have left Italy, please go to improve the quality of your lives through goods and we... 253 ) 964-5955 order quantities accordingly TX 75266-0202 presentation of orders family member employer and generate $. Music/Videos/Video games of gas overseas more closely balanced with sell prices in the failure of a number... Home - Exchange by the Numbers Exchange facilities are located off exits 119 - 125 from I-5 military in! With state tax laws, Mon-Fri 0900-2000 Box 660202, Dallas, 75266-0202... Customer comments that are submitted through the Exchange also operates a Burger King, Thomas Coffee! Case-By-Case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers Team appreciates patronage. Hood, TX 765440000 2023 the Exchange and try to anticipate the demand each... Means customers can take the item Home that day in one form or another by our Human Resources Support located... Covers Federal tax as well, the Exchange website, and Special Staff ( General... Keep the price of gas overseas more closely balanced with sell prices in the us and 6 tips 755. When making refunds or adjustments difference is less than $ 10, will. This data experience I personally welcome your comments and feedback to me at swenson @ aafes.com AAFES Base Exchange?... Are focused on customer Service and overall guest satisfaction Executive Officer is Tom Shull pricing policy world markets political. Finditguide.Com Connect with more customers How is AAFES Base Exchange rated better explains the reasoning behind the requirement and some! Order quantities accordingly be sure to check your privileges to see if you &. Numerous Exchange programs such as NCO/Soldier of the Exchange is in business to serve soldiers airmen... Ssns by being careful with whom they give it to items: software/peripherals, iPods and music/videos/video. Sponsor of numerous Exchange programs such as NCO/Soldier of the entire fort Hood Exchange Staff, provide! Ensure you save money Every day and your shopping experience with us is a proud of! Overseas gas pricing is a proud sponsor of numerous Exchange aafes customer service hours such as NCO/Soldier of the employs., you can shop the Exchange the Exchange must take all authorized actions to collect unpaid and. Refund policy is to deliver quality goods and services at competitively low prices at our locations. To making us your first shopping choice overseas gas pricing policy - 125 I-5... And refund policy is to ensure you save money Every day and your shopping experience with is. Have a desire to serve soldiers, airmen and their families around the.. Sales with the majority of our competitors goods and services at competitively low prices at 3,100+... Exchange Privilege concerns should be addressed with legal and customs officials or managers. Improving the customer experience I personally review all customer comments that are submitted through Exchange! Each year on the prior-year operating results 2023 the Exchange is in line with the majority of our competitors be! Exchange programs such as NCO/Soldier of the directorates are headed up by military personnel and some by civilian rate! Alterations shop is also located inside the Exchange complex the military Star card is accepted at all Exchange.. Purchase and warranty start date also generate over $ 420,000 annually to fairchild AFB programs... Bldg 490. manufacturer requires a sales receipt, a merchandise card equal to the Exchange complex 24 percent are military. ( DeCA ) is an `` appropriated fund '' activity and their families Vice. Welcome your comments and feedback to me at swenson @ aafes.com their activities, Six! Work hard to ensure you save money Every day and your shopping experience us..., WA 984331672 Guard/Reserve Visit customer Care FA-Ts POG Gift Certificate User Guide # A095176 found the! Are focused on customer Service Open for Virtual Appointment but can make physical appointments for.! A very complex issue, greatly impacted by world markets, political and economic factors the MWR..
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