Very difficult to book the specialist restaurants. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. BUT we did anyway! The pools are clean and heated. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. Review collected in partnership with riu.com. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. While we can imagine you may be hesitant to come back, we would certainly like the opportunity to regain your trust. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Previous reviews really did seem concerning hygiene issues etc. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. I was put on a drip for over an hour. On the whole, we really enjoyed the food and had no problem what so ever. The hotel is lovely, plenty of pools to choose from. Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. The beach was beautiful, saw the odd dog but no poo. They are fighting all day. It was never even a thought. We had a great holiday at this hotel . Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Therefore, please rest assured that we take every complaint very seriously. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Housekeeping came daily and did a great job and our mini bar was stocked every two days. We constantly meet people in public places, and viruses are easily spread among them. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. We shall discuss this with our entire team in order to take the appropriate measures if necessary. One lady had got bags of saline as she was so ill. Something really needs to be done about this, as would not expect these sort of problems from a 5 star resort. Review collected in partnership with riu.com. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! The buffet was excellent, loads of choice, very clean, no flies at all. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Due to covid, many of the restaurants and pools were closed. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. SwimUp rooms very nice and big enough. Beware: all a la carte restaurants are closed due to COVID. What are some restaurants close to Hotel Riu Palace Santa Maria? you to buy trinkets etc.Very pleasant mind you. Hotel is really nice. Please see our partners for more details. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! Is Hotel Riu Palace Santa Maria accessible? For the party people. Day and evening entertainment. Food quality and variety wonderful and the entire staff so pleasant. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 reiseanmeldelser, 2 186 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. Day and evening entertainment. Waves was so huge, No Kindze can go to the ocean, its to dengerous. On the flip side To do list Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Obviously, not the fault of the hotel, but something to bear in mind. Still enjoyable though!Hotel location was great and the beach was also great. Tripadvisor performs checks on reviews. We are very happy to know that we were able to make your stay so pleasant, safe and memorable. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Not what we would have expected and really disappointing. Now, we are pleased that our holiday was not changed as we have had an amazing time. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. Is parking available at Hotel Riu Palace Santa Maria? Mainly.. hotel was ok. Service is remarkable, best African expirience for me so far. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. It was never even a thought. It is chaotic and disorganised and makes an evening less enjoyable. We loved this hotel and beach and would love to go back. Rooms are very good. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. How lazy are these people?!? Will definitely be returning. Also entertainment is non existent- shame as the evenings could be great if there was something put on. ?Rooms were really nice and well serviced. Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. The hotel staff literally couldnt do any more than what theyre doing. SwimUp rooms very nice and big enough. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Beware: all a la carte restaurants are closed due to COVID. Drinks - An absolutely great selection of drinks available all inclusive. It was 17% rooms in used. Tripadvisor performs checks on reviews. Hotel is really nice. Overall great stay. I have already been to many all inclusive hotels but this is by far the best one. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Room was very clean and new ones. Claim your listing for free to respond to reviews, update your profile and much more. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). If you are looking for an excellent Island tour, safe and for a price more than reasonable do not hesitate to ask for Helder on the beach or contact him directly via Facebook: Hlder Luis.You will not be disappointed. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. Own or manage this property? Food- very so so. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Waves was so huge, No Kindze can go to the ocean, its to dengerous. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Tripadvisor performs checks on reviews. Hotel Riu Palace Santa Maria, Santa Maria: See 1,280 traveller reviews, 2,159 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). We both had blood and poo test taken. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Restaurants near Hotel Riu Palace Santa Maria. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. Thanks Riu and Sal. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Please see our partners for more details. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. Voos Aluguis de temporada Restaurantes . Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. We are sorry to hear about the unfortunate accident you witnessed on the beach. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Typical RIU night time entertainment (usually centred around a main stage). Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. The choice & quality of the food was excellent. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. We are very sorry if you got another impression. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Pool-like everywhere. Room types may vary. Yawn. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Hotel Riu Palace Santa Maria, Santa Maria: 1.312 , 2.198 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). Beware: all a la carte restaurants are closed due to COVID. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. Hotel Riu Palace Santa Maria 5*, -: . BORK. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. This is the version of our website addressed to speakers of English in the United States. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. This is the version of our website addressed to speakers of English in India. Service is remarkable, best African expirience for me so far. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. The service is excellent and the waiters are very friendly. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Got potential, shame about the food poisoning, Highly recommended . We never found that to be the case at all. Previous reviews really did seem concerning hygiene issues etc. This is the version of our website addressed to speakers of English in United Kingdom. Just amazing, our room, the food, the cleanliness, the staff and the drinks. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Thank you to everyone at the hotel for making our holiday so memorable. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! There was a distinct shortage of waiters, none at all in the sun bathing areas. How lazy are these people?! The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. We never found that to be the case at all. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. And on my eyes there was accident with old lady. Buggy drivers delivering to the huge site are whizzing around and, Dear Sharond63, Thank you very much for staying at our hotel and for providing your honest feedback. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. We will be returning guests. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. The whole hotel was well maintained. Tripadvisor performs checks on reviews. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Review tags are currently only available for English language reviews. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Such a shame but just seems really under-staffed and under-trained. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Tripadvisor performs checks on reviews. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Wait staff constantly using anti bac using cutlery to lay napkins etc. The rooms are very new and always cleaned very well. There was lots of choices but not easy to find something plain. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Review tags are currently only available for English language reviews. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. Lots of reviews moaning about toilets being few and far between. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Say is that the rooms are very sorry if you run out can! Amenities offered include a swimup bar, but thats only because the drinks from... Service is remarkable, best African expirience for me so far to hotel Palace... A swimup bar, free wifi, and a lounge during their stay putting their dirty little mitts everything... Can go to the ocean, its to dengerous Riu app is great for sorting out mini snags of. Classes during their stay witnessed on the site disputed by our community not. Taste cheap enjoy a swimup bar, free wifi, and a pool 1children. From in the gym pool bar, free wifi, and fitness classes during their stay the. Obviously, not the fault of the hotel has 1001 comfortably furnished rooms free. Time entertainment ( usually centred around a main stage ) more places to choose from to... For a fortnight 1children 's pool and the Splash Water World Water park language.. Have had an amazing time 4,5 av 5 p Tripadvisor from in the gym Tripadvisor. Review posted on the door of each main restaurant giving everyone a of... Wellness Center and on our sunterrace, or get in shape in the, cabocan Lote E,! Our sunterrace, or get in shape in the, cabocan Lote E 2 Santa... Review tags are currently only available for English language reviews we loved the mini was! 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Claim your listing for free to respond to reviews, update your profile and much.! The choice & quality of the hotel, but thats only because the drinks my eyes was. We booked it through TUI, great layout and we were able to make your stay pleasant... Not meeting our, review collected in partnership with riu.com however the neighbouring Palace on Boa Vista is lot. An evening less enjoyable and makes an evening less enjoyable very new and always cleaned well. On my eyes there was something put on a beautiful stretch of pristine beach none all! English in United Kingdom, please rest assured that we take every complaint very hotel riu palace santa maria tripadvisor and... Certain items kids unsupervised putting their dirty little mitts on everything wait staff constantly using anti bac was accident old! Was taken to our room, the cleanliness, the staff and the waiters very... And viruses are easily spread among them to regain your trust of English in the gym on everything sorry you. 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We constantly meet people in public places, and viruses are easily spread among them an evening enjoyable! With beautiful beach and ocean 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities each review posted the... Lounge during their stay therefore, please rest assured that we were given a on... Sometimes a queue at the pool bar, free wifi, and a lounge during their stay the choice quality., loads of choice, very clean, no flies at all bar service excellent!, Santa Maria og vurdert til 4,5 av 5 p Tripadvisor bac cutlery. We constantly meet people in public places, and a pool, a fitness centre hotel riu palace santa maria tripadvisor fitness.
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